We want you to love your order. If not, we’re here to make it right. Return Policy Returns are accepted within 14 days of delivery. Items must be unused, unwashed, and in original packaging. Personalized or custom-made items are non-returnable unless defective. Refund Process Email us at info@brevovo.com with your order number. We’ll send return instructions. Ship the item back — once received and inspected, your refund will be issued. Note: Customers are responsible for return shipping costs unless the item was defective or incorrect. Damaged or Wrong Items? Please notify us within 3 days of delivery. Send photos and we’ll replace or refund promptly.